FAQ EN2023-12-08T11:07:30+01:00

FAQ

Chain and Chainrings2021-06-28T12:15:21+02:00

Chains with 120 links suffice in most cases . To be safe , go for 126 links.
Please note: standard oval chainrings are incompatible with High Pivot.

Delivery2023-11-20T16:36:14+01:00

see SHIPPING AND PAYMENT INFORMATION

Quality2020-12-03T06:20:23+01:00

ACTOFIVE Frames are precision manufactured, carefully joined and conscientiously assembled. The verification of safety and durability is performed according to the EFBE TRI-TEST® consisting of fatigue tests, maximum load tests and overload test in various load cases.

Manufacturing2021-06-28T11:38:29+02:00

Each component is manufactured here in Dresden under the roof of METZNER Engineering GmbH by using state-of-the-art CNC manufacturing equipment and measuring systems. The processing time of the four main part takes around 22 hours while machining 38 Kg of 7075-T6 aluminum. Chips as well as larger residual parts are recycled.

How to order2021-06-28T12:02:40+02:00

Please fill and submit the order form. After your order, you will get an invoice with a 65% pre-charge for the frame and 100% charge for the shock and additional parts.
After your payment, the project officially starts. The final payment needs to be done shortly before delivery.

Sizing2021-06-28T11:40:35+02:00

With 1,78m and 80cm inseam, my personal bike has size S2. Please note: Due to its steep seat angle, the bike feels relatively compact.

Complete builds2023-11-20T16:28:29+01:00

Yes, we build your dream bike. Please send us an email and we will discuss the details.

Custom finish2021-06-28T11:44:37+02:00

Be individual! The front triangle and the rear end can be anodized before joining. Find suggestions on social media or on NEWSBLOG.
Please note: Anodized colors may vary slightly.

Warranty2020-12-03T06:22:11+01:00

The warranty is 5 years from date of purchase and covers manufacturing defects only.
Costs for returns are covered for customers within the EU.

Availability2023-11-20T16:34:18+01:00

ACTOFIVE products are fabricated in a limited extend and are available worldwide.

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