SHIPPING AND PAYMENT INFORMATION

GENERAL SHIPPING INFORMATION

We ship all items with DHL. Delivery is worldwide.

PRICES

Germany:
up to 2 Kg: 5,00 EUR
up to 10 Kg: 10,00 EUR
P-TRAIN CNC frame: free of charge

EU:
up to 2 Kg: 15,00 EUR
up to 10 Kg: 25,00 EUR
P-TRAIN CNC frames: 75,00 EUR (covered)

Non-EU:
up to 2 Kg: 20,00 EUR
up to 10 Kg: 65,00 EUR
P-TRAIN CNC frame: 195,00 EUR (covered)

DELIVERY TIME

We will process your order as soon as possible after we receive it.
The delivery time for SHOP items (except P-TRAIN CNC frames) is 4-7 business days.
Delivery time for P-TRAIN CNC frames is 12-16 weeks after receipt of deposit.

TAXES / DUTIES

EU:
Customer is responsible for taxes (business customers only).

Non-EU:
Customer is responsible for taxes, customs duties as well as other import fees.

REVOCATION / RETURN SHIPMENT

In case of revocation, you will be responsible for the direct cost of return shipping.

Address for return shipments:

METZNER Engineering GmbH
Meschwitzstrasse 21
01099 Dresden
Germany

GENERAL PAYMENT INFORMATION

The following payment methods are available:
SHOP items (except P-TRAIN CNC frames): Paypal, credit card (Visa, Mastercard, American Express), Maestro, Klarna, SOFORT, Apple Pay, Google Pay, advance payment.
P-TRAIN CNC frames: advance payment by bank transfer, 65% deposit of the order value after receipt of order, 35% final payment before delivery.